Digital Green: Targeting. Empowering. Connecting.

The concept of user-generated content has seeped into and transformed traditional information dissemination channels for the rural population. Stepping out of the passive consumption mode, rural community members are now playing an active role in developing and sharing content on improved practices and behaviors within their immediate network. Much like urban folks who are influenced by peers on social networks and add their own ‘Like’ or RT to help a meme or video go viral, farmers tend to be convinced of the benefits of a practice when a fellow farmer promotes it – convinced enough to adopt the practice and help spread the word within their own groups.

This insight combined with a scientific rigour of producing the right type of content and disseminating it in an effective and efficient manner can trigger behavioral change among rural communities. In an article he co-authored for the latest MIT Press Journal special issue on Innovations, Rikin Gandhi, CEO, Digital Green, states, although they (the farmers) may not have access to the Internet or bandwidth or even electricity, these individuals learn by observing their neighbors fields, by asking others about the crops they grow and how they grow them, or inquiring about neighbors health issues and how they treat them.

Digital Green builds on the informal social networks of these farmers to share highly localized content on best practices, using cost-effective technology to help plug the social and geographical distance between farmers, in the process creating community knowledge workers who lead their communities to a self-reliant and sustainable future.

“Community facilitators and forums that nurture peer-to-peer sharing, such as women’s self-help groups, engender a level of trust and understanding by flipping the traditional top-down process of content production and delivery.”

Any approach that aspires to be truly inclusive cannot afford to look through women farmers or the marginalized communities. ‘At Digital Green, we believe that one reason for our success is that we reach out to women and other marginalized farmers; in fact, women account for 79 percent of the people participating in Digital Green screenings. In keeping with our strategy of leveraging homophily to increase the effectiveness of our approach, most of our facilitators and the farmers featured in the videos are female. Digital Green also is active in many communities with predominantly tribal populations, particularly in the Indian states of Jharkhand and Odisha. By bringing these populations together and featuring their peers as role models in the community, we help to bolster their local social standing.”

Feedback from the community on the videos and the screenings is captured and analyzed on a near real-time basis via a stack of tools customized for low-resource settings. This data is essential to make course corrections to the intervention for optimal impact.

Read on to know more about this simple yet ‘disruptive’ approach to information dissemination, one that actually listens to and gives voice to the small farmers, the folks who hold the key to the world’s food security.

Focus on the Audience Behaviour

Our Brown Bag session today, where we bring in experts from within Digital Green and outside to spark our imagination and inspire us to do something different and something more, did exactly that.

 

Our guest speaker, Siddhartha Swarup, Director, Family Health Projects in India for BBC Media Action is an expert who has worked across five continents and in over 15 countries in the areas of behaviour change communication, marketing and advertising. He joined us at the Digital Green office in Delhi to share his experience of designing the curriculum for the Mobile Academy.

 

The Mobile Academy is an anytime, anywhere mobile-based training course for community health workers on family health, developed by BBC Media Action. This training course is an IVR (Interactive Voice Response) based learning aid designed to train the Community Health Worker (CHW) and equips her with both technical information on family health behaviours and tips for effective communication.

 

Siddhartha started off the pre-lunch session by asking us to split into two groups and plan a lunch party for either a group of friends or our parents-in-law. Our responses, when we regrouped, brought us straight into the discussion that Siddhartha wanted to draw us into – one about understanding the behaviour of the target audience for designing the appropriate curriculum. For the aged parents-in-law we would be careful not to have deep-fried or too salty food but for friends, we’d need to have a variety of exciting food.

In a very engaging hour-long presentation Siddhartha shared with us concepts around identifying target audience, suitable models of pedagogy, how to leverage communications on the highs and lows of audience behaviour. On the need to get creative and think out of the box, his words, to not hit on the first good idea and be stuck with it! resonated with the group after a quick exercise he asked us to do, which was to divide a square box into four equal parts. Most of us could come up with three or four ways to do it, but Siddhartha shared some non-linear options as well.

The overarching theme of the session was curriculum design, keeping in mind the target audience and their context, needs, likes and dislikes and levels of comfort with the content and medium of engagement. Siddhartha gave examples of two projects that he had been closely associated with, one was BBC Janala, widely known as English in Action, the largest english learning program in the world outside of schooling system and the other Mobile Academy.

 

Siddhartha also placed immense importance on research and an iterative process of developing content before actual roll out.

Workshop Gallery

SAFANSI JEEViKA Topics

Basanti Majhi’s Story

Basanti Majhi, farmer, secretary of a women’s self help group, mother and community change agent

SPRING Overview

SAFANSI pilot in Bihar

Request for Proposal – Quality Assessment Protocol

Madhubanis farmers are learning from videos and each other

A four and a half hours’ drive towards the north of Patna brought me to Pandaul Block of Madhubani district in Bihar. I was excited about finally meeting the people whom I had heard and read about in the various reports I had been handed at joining Digital Green, two weeks earlier. This trip, a part of the induction, was intended for me to understand how Digital Green’s innovative model of social behaviour change communication actually works on the ground.

While Digital Green has been partnering Jeevika (a state chapter under the NRLM) since 2012, in Madhubani, the partnership is only about four months old. Yet, I found a high level of engagement among the Village Resource Persons (VRPs) in this block. VRPs are men and women from the communities that Jeevika works with, many of whom are farmers themselves. The VRPs are given information on best practices and sustainable agriculture by the Livelihood Specialists of Jeevika, which the VRPs then disseminate to the farmers through groups such as the Self Help Groups (SHGs).

Seeding a new idea

Digital Green provides the VRPs with a comprehensive training over two days on operating the Pico projector attached with a speaker and loaded with an SD card, which has a selection of short 10-15 minute videos. These videos feature a farmer from the same region who speaks their own language and shares a step-by-step, audio-visual guide on agricultural best practices for specific crops for the relevant season.

The training also touches upon some soft skills like body language for effective facilitation during the video screening and also some data gathering requirements such as taking the attendance to track interest and adoption of the best practices shared through the video.

 

Madan Thakur, VRP, Pandaul block, Madhubani district Bihar sharing his experience of using the Digital Green model. Photo Credit: Susan Thomas/DG

 

As I reached the block office of Jeevika, their team was in a monthly meeting with the VRPs. These VRPs had also received training on using the DG approach a few months back. And this is where the VRPs came with their doubts and other issues related to the dissemination of videos.

Ideas take root

I asked a few VRPs what benefits, if any, they had perceived, since using the Digital Green approach in the field. I got some very positive feedback regarding the use of videos.

The VRPs seemed quite relieved that they had a video to show eager participants from the village, as it was hard to keep their attention otherwise. They also found that the farmers seemed more easily satisfied with the information they were able to see in the video. I am confident that we will see at least 40 per cent increase in adoption of best practices we have shared this year, said Madan Thakur, VRP of the Gulab Jeevika Gram Sangathan, who had been a VRP since last four years and has now started using the Digital Green videos to aid his work.

To see what farmers are saying about Digital Green videos and the practical application of the information in their fields I visited a few farms. Pavitri Devi, 60 and her two daughters-in-law saw a video that introduced them to the Systematic Rice Intensification (SRI) method for paddy cultivation at the SHG meeting they had been going to.

Though this was shown about two weeks into the sowing season, they were so convinced by what they saw in the video that they coaxed Pavitri Devi’s husband, Bissun Dev Yadav, 65, to go and watch it at another dissemination in their village.

 

Bissun Dev Yadav, 65, retired bank worker, proudly shows us part of his field that he sowed as per SRI method. Photo Credit: Susan Thomas/DG

 

 

Bissun Dev proudly showed us the paddy crop sown line-by-line with a distance of one foot each between each seedling. Each of the seedlings is showing great promise and this method was indeed less labour intensive, he shared. I am hopeful of reaping more grain per square feet in this part of his field than the other which I had sown in the traditional manner before I had seen the video, he added.

 

A fertile ground for positive change

In Madhubani, I also met Anjana and Romy, in their final year of B.Sc. Agriculture from Pusa Institute of Agriculture at Samastipur. Both of them had joined Jeevika as interns in May this year. Their course

mandates them to spend about 75 per cent of their time in the field, interacting with the farming communities, imparting information about sustainable agriculture. They shared with me their enthusiasm about Digital Green videos. Since May we had been spending hours going house-to-house trying to explain the SRI method and vermicompost and convincing farmers to use them. We had been surveying the fields under the hot sun, shared Anjana. But soon as the farmers had seen the videos, the farmers were convinced and adopted the practices in their fields, added an excited Anjana.

 

Anjana and Romy, two girls in their final year of B.Sc. Agriculture from Pusa Institute of Agriculture at Samastipur interacting with a group of SHG members in Pandaul block, Madhubani district. Photo Credit: Susan Thomas/DG

 

As I sat at the video dissemination training in the neighbouring Darbhanga district on the last day of the trip, I was happy to note about 20 more VRPs enthusiastically learning to use the Pico projectors. I’m sure they will soon introduce new and sustainable methods of agriculture among their peers and would help the farmers get better output for their hard work in the fields and reap a better future for their families.

Message from Vinay Kumar, COO, Digital Green